Remote Senior Customer Service — Growth & Outreach

Energy Innovation Corp; Cheyenne (WY); A distancia; USD 73.000 - 108.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Mentorship program

Descripción de la vacante

Renewable Energy Inc is seeking a remote Senior Customer Service Representative to own Intercom work and contribute to revenue growth. The role is based from the Cheyenne area, and offers exposure to mentorship and a fast track into senior sales marketing roles.

You will join a learning-obsessed team that treats every Interpersonal Skills bug as an issue to fix, while maintaining high standards for phone etiquette and customer communications. The position checks new applications daily.

Formación

• Proven ability to build real relationships with clients and teams.
• Integrity to own and flag mistakes proactively.
• Ownership mindset that scales with increasing stakes.
• Active listening that makes others feel heard.
• Local Cheyenne network or ability to build one quickly.
• Track record of improving sales/marketing processes.
• Phone etiquette skills colleagues rely on.

Responsabilidades

• Run experiments on sales marketing messaging and keep only what converts.
• Build the Cheyenne reference network that closes deals for you.
• Push Phone Etiquette adoption so the WY team stops flying blind.
• Draft the cold-outreach copy that survives a senior buyer's inbox.
• Turn churned sales marketing logos into win-back targets with a plan.
• Write follow-ups that get answered, not the ones that get ignored.

Conocimientos

Relationship building

Integrity

Ownership

Active listening

Cheyenne network

Process improvement

Phone etiquette

Descripción del empleo

Renewable Energy Inc is seeking a remote Senior Customer Service Representative to own Intercom work and contribute to revenue growth. The role is based from the Cheyenne area, and offers exposure to mentorship and a fast track into senior sales marketing roles.

You will join a learning-obsessed team that treats every Interpersonal Skills bug as an issue to fix, while maintaining high standards for phone etiquette and customer communications. The position checks new applications daily.