Senior Customer Service Representative

Energy Innovation Corp; Cheyenne (WY); Remote; USD 73,000 - 108,000; Full time

Benefits offered by this job

Mentorship program

Job summary

Renewable Energy Inc is seeking a remote Senior Customer Service Representative to own Intercom work and contribute to revenue growth. The role is based from the Cheyenne area, and offers exposure to mentorship and a fast track into senior sales marketing roles.

You will join a learning-obsessed team that treats every Interpersonal Skills bug as an issue to fix, while maintaining high standards for phone etiquette and customer communications. The position checks new applications daily.

Qualifications

• Proven ability to build real relationships with clients and teams.
• Integrity to own and flag mistakes proactively.
• Ownership mindset that scales with increasing stakes.
• Active listening that makes others feel heard.
• Local Cheyenne network or ability to build one quickly.
• Track record of improving sales/marketing processes.
• Phone etiquette skills colleagues rely on.

Responsibilities

• Run experiments on sales marketing messaging and keep only what converts.
• Build the Cheyenne reference network that closes deals for you.
• Push Phone Etiquette adoption so the WY team stops flying blind.
• Draft the cold-outreach copy that survives a senior buyer's inbox.
• Turn churned sales marketing logos into win-back targets with a plan.
• Write follow-ups that get answered, not the ones that get ignored.

Skills

Relationship building

Integrity

Ownership

Active listening

Cheyenne network

Process improvement

Phone etiquette

Job description

Revenue targets at Renewable Energy Inc are public, ambitious, and yours to own the moment you take this Senior Customer Service Representative role. Join Renewable Energy Inc as a remote Senior Customer Service Representative and take real ownership of Intercom work while earning $73,000 - $108,000 and growing your craft.

Key Responsibilities

• Run experiments on sales marketing messaging and keep only what converts
• Build the Cheyenne reference network that closes deals for you
• Push Phone Etiquette adoption so the WY team stops flying blind
• Draft the cold-outreach copy that survives a senior buyer's inbox
• Turn churned sales marketing logos into win-back targets with a plan
• Write follow-ups that get answered, not the ones that get ignored

What You'll Bring

• Real Relationship Building chops, plus the Multitasking curiosity to keep growing
• The integrity to flag your own mistakes first
• An appetite for ownership that scales with the stakes
• The kind of listening that makes the other person feel heard
• A Cheyenne network, or the hustle to build one from scratch
• A history of leaving sales marketing processes better than you found them
• A knack for Phone Etiquette that colleagues quietly come to rely on

Inside Renewable Energy Inc's Cheyenne headquarters, a learning-obsessed team treats every Interpersonal Skills bug like a personal insult worth fixing tonight. We celebrate Phone Etiquette craftsmanship and hold ourselves to a high bar on the details that matter.

Your 5 of experience earn you $73,000 - $108,000 here, alongside mentorship and a fast track into senior sales marketing roles.

Our team checks new Senior Customer Service Representative applications every single business day.