Remote Customer Support Specialist - Growth & Recognition

The Resume Database; New York (NY); On-site; USD 58,000 - 72,000; Full time

Benefits offered by this job

Flexible schedule

Competitive pay

Paid training

Collaborative team culture

Job summary

The Resume Database is seeking a Customer Service Representative to engage with customers via email, chat, and phone. This role requires 1+ year of experience, excellent communication skills, and the ability to work independently from a remote location.

Enjoy a flexible schedule, competitive pay, and opportunities for growth in a supportive work environment. Apply today to join a team committed to delivering excellent customer experiences.

Qualifications

• 1+ year of customer service experience.
• Excellent verbal and written communication skills.
• Ability to work independently in a remote environment.

Responsibilities

• Respond to customer inquiries via email, chat, and phone.
• Assist customers with account-related questions.
• Document customer interactions in company systems.

Skills

Customer service experience

Excellent verbal and written communication skills

Attention to detail

Ability to work independently

Basic computer proficiency

Education

High school diploma or equivalent

Tools

CRM platforms

Job description

The Resume Database is seeking a Customer Service Representative to engage with customers via email, chat, and phone. This role requires 1+ year of experience, excellent communication skills, and the ability to work independently from a remote location.

Enjoy a flexible schedule, competitive pay, and opportunities for growth in a supportive work environment. Apply today to join a team committed to delivering excellent customer experiences.