Remote Senior Credit Specialist - Flexible Hours

Jobgether; United States; Remote; USD 30,000 - 47,000; Full time

Benefits offered by this job

Remote work

Competitive pay

Flexible hours

Health benefits

Employee assistance

Job summary

Jobgether is seeking a remote credit operations specialist to handle complex credit cases with banking partners and to communicate in French and English. You will collect information, assess credit scenarios, and advise on solutions while delivering clear, professional service.

The role emphasizes customer-first interactions, problem-solving, and adherence to regulatory requirements. A flexible schedule and inclusive workplace are offered to support work-life balance.

Qualifications

• Experience in credit services or banking customer-facing roles.
• Strong understanding of credit processes and case assessment.
• Fluent in both French and English for Canada-wide communication.
• Excellent customer service and clear communication.
• Relationship-building with a customer-first mindset.
• Problem-solving and analytical abilities to identify root causes.
• Professional conduct with empathy and integrity.
• Able to navigate multiple software applications efficiently.

Responsibilities

• Manage and resolve complex credit-related cases with internal banking partners.
• Communicate with customers to collect and validate information for credit applications.
• Provide accurate advice and practical guidance using in-depth credit knowledge.
• Deliver professional, timely customer service tailored to each caller.
• Take ownership of customer concerns and resolve at first point of contact where possible.
• Build strong customer relationships through empathetic, solution-oriented communication.
• Identify customer needs and suggest suitable financial products and services.

Skills

Credit operations

Credit processes

Customer service

Bilingual French/English

Analytical thinking

Problem solving

Multitasking

Regulatory compliance

Tools

CRM software

Banking systems

Job description

Jobgether is seeking a remote credit operations specialist to handle complex credit cases with banking partners and to communicate in French and English. You will collect information, assess credit scenarios, and advise on solutions while delivering clear, professional service.

The role emphasizes customer-first interactions, problem-solving, and adherence to regulatory requirements. A flexible schedule and inclusive workplace are offered to support work-life balance.