Remote Senior Credit & Collections Analyst

Beacon Hill Staffing Group, LLC; Lansing (MI); Remote; USD 65,000 - 90,000; Full time

Job summary

Beacon Hill Staffing Group, LLC is recruiting a Senior Collections Analyst for a 100% remote role. You will manage a portfolio of customer accounts, perform proactive collections on past-due balances, and support month-end close activities.

The ideal candidate has 5+ years of experience at a consumer packaged goods company, strong Excel skills, and hands-on experience with ERP systems such as SAP, Oracle, or Great Plains. This position offers remote work with flexible options.

Qualifications

• 5+ years of experience at a CPG company required.
• Strong Excel proficiency.
• Experience with collections and deductions.

Responsibilities

• Manage a portfolio of customer accounts and perform proactive collections on past-due balances.
• Research, analyze, and resolve customer deductions, chargebacks, short pays, pricing discrepancies, and promotional allowances.
• Review remittances, invoices, proof of delivery, contracts, and supporting documentation to validate deduction claims.
• Reconcile customer accounts and investigate aged balances to identify root causes and drive resolution.
• Process approved credits, write-offs, adjustments, and account corrections in accordance with company policies.
• Monitor customer aging reports and identify high-risk accounts requiring escalation.
• Maintain detailed documentation of collection activities, dispute resolutions, and customer communications.
• Support month-end close activities, AR reporting, and cash flow forecasting.

Skills

ERP systems

Accounts receivable

Excel

CPG experience

Tools

SAP

Oracle

Great Plains

Job description

Beacon Hill Staffing Group, LLC is recruiting a Senior Collections Analyst for a 100% remote role. You will manage a portfolio of customer accounts, perform proactive collections on past-due balances, and support month-end close activities.

The ideal candidate has 5+ years of experience at a consumer packaged goods company, strong Excel skills, and hands-on experience with ERP systems such as SAP, Oracle, or Great Plains. This position offers remote work with flexible options.