Remote Senior Core Network Engineer (MSP)

ePlus Technology, inc.; United States; On-site; USD 110,000 - 150,000; Full time

Job summary

ePlus Technology, inc. is seeking a Network Engineer to join our Managed Services team. The role focuses on expert-level network and systems support for clients in a fast-paced, client-facing environment with a blend of enterprise and service provider networking experience.

The candidate will troubleshoot complex network infrastructures, own issues end-to-end, and maintain up-to-date networking expertise. Remote US-based position with on-call rotation and potential for commissions/bonuses in the

Qualifications

• 5+ years of experience in a service provider network role with strong knowledge of optics.
• Proven track record of troubleshooting complex network issues.
• Proficient with Cisco NCS, Nexus, ASR 1K and 9K equipment.
• Familiarity with Nokia and Juniper service provider platforms.
• Strong working knowledge of VRF technology.
• In-depth understanding of routing protocols: IS-IS, OSPF, BGP, and MPLS.
• Familiarity with SD-WAN, cloud networking, and network security concepts.
• Background using IT Service Management tools (ServiceNow preferred).

Responsibilities

• Deliver high-quality network and systems support within a Managed Services Center.
• Provide full lifecycle systems support for clients, including implementation, troubleshooting, diagnosis, and resolution of complex issues.
• Own issues end-to-end until successful resolution is achieved.
• Maintain advanced, up-to-date technical expertise in networking technologies.
• Communicate clearly and professionally with clients and internal stakeholders.
• Accurately document all incidents, troubleshooting steps, and resolutions in the ticketing system.
• Demonstrate strong attention to detail and ownership in all tasks.
• Collaborate effectively in a team environment while also working independently with minimal supervision.
• Participate in on-call rotation.
• Lead and manage assigned technical projects.
• Multi-task effectively while prioritizing workload in a dynamic setting.
• Maintain a customer-focused, results-driven attitude at all times.
• Troubleshoot, isolate, and resolve both common and highly complex network/systems problems, independently or as part of a team.
• Perform other duties as assigned.

Skills

Optics

Network troubleshooting

VRF technology

Routing protocols IS-IS OSPF BGP MPLS

SD-WAN

Cloud networking

Network security concepts

Tools

Cisco NCS/Nexus/ASR 1K/9K

Nokia

Juniper

ServiceNow

Job description

ePlus Technology, inc. is seeking a Network Engineer to join our Managed Services team. The role focuses on expert-level network and systems support for clients in a fast-paced, client-facing environment with a blend of enterprise and service provider networking experience.

The candidate will troubleshoot complex network infrastructures, own issues end-to-end, and maintain up-to-date networking expertise. Remote US-based position with on-call rotation and potential for commissions/bonuses in the