Remote Senior Collections Specialist

C.H. Robinson; Omaha (NE); Remote; USD 22,000 - 47,000; Full time

Benefits offered by this job

401(k) with company match

Health insurance

Paid time off

Employee stock purchase plan

Job summary

C.H. Robinson is seeking a Senior Collections Representative to join our Robinson Fresh Financial Operations team. In this role, you will manage a portfolio of customer accounts, investigate invoice discrepancies, and support cash flow through timely collections.

This position offers a remote work setup within the United States and requires 4+ years of related finance experience. You will collaborate with internal teams and external customers, provide coaching to teammates, and contribute to

Qualifications

• 4+ years of customer service, collections, cash applications, credit, accounts payable or related finance experience.
• Proficient in Microsoft Office Suite; strong communication and interpersonal skills.

Responsibilities

• Arrange and oversee completion of all accounts and assigned responsibilities.
• Recover aging invoices and analyze data to identify and solve complex problems.
• Escalate complex issues to senior team members or leadership.
• Build professional relationships with internal and external customers.

Skills

Customer service

Collections

Cash applications

Credit management

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

C.H. Robinson is seeking a Senior Collections Representative to join our Robinson Fresh Financial Operations team. In this role, you will manage a portfolio of customer accounts, investigate invoice discrepancies, and support cash flow through timely collections.

This position offers a remote work setup within the United States and requires 4+ years of related finance experience. You will collaborate with internal teams and external customers, provide coaching to teammates, and contribute to