Remote Senior Cloud & Infra Support Engineer

Syms Strategic Group, LLC; Atlanta (GA); Remote; USD 85,000 - 117,000; Full time

Job summary

Syms Strategic Group, LLC is seeking a Senior Application/Infrastructure Support Engineer to provide high-level operational support for cloud systems in a remote role serving VA projects. The position requires strong Linux/Windows, scripting, IaC, and experience with AWS/Azure, monitoring, and security compliance.

This is a 100% US-based remote, W-2 role with Public Trust clearance eligibility. Responsibilities include troubleshooting production systems, maintaining documentation, collaborating

Qualifications

• Experience with AWS and/or Azure Cloud including S3, Step Functions, Batch Jobs and CloudWatch.
• Proven track record managing large-scale production systems.
• Strong Linux/Unix and Windows administration skills.
• Scripting for automation (Python, Bash, PowerShell).
• IaC and cloud-native technologies with monitoring/CI/CD tools.
• Ability to document, communicate status, and work cross-functionally.

Responsibilities

• Perform high-level operational support of complex application cloud systems.
• Develop solutions to routine technical problems of limited scope.
• Monitor, diagnose, and resolve outages; implement workarounds as needed.
• Document problems and resolutions; maintain system logs.
• Collaborate with customers and cross-functional teams on day-to-day activities.
• Maintain system assets inventory and ensure VA security compliance.

Skills

Cloud experience

Linux/Windows proficiency

Scripting (Python, Bash, PowerShell)

Automation & IaC concepts

Monitoring & incident response

Excellent communication

Education

Bachelor's degree in Computer Science or related

Tools

Git

GitHub Actions

AWS CodeBuild

CodeDeploy

Ansible

Puppet

Chef

SaltStack

Job description

Syms Strategic Group, LLC is seeking a Senior Application/Infrastructure Support Engineer to provide high-level operational support for cloud systems in a remote role serving VA projects. The position requires strong Linux/Windows, scripting, IaC, and experience with AWS/Azure, monitoring, and security compliance.

This is a 100% US-based remote, W-2 role with Public Trust clearance eligibility. Responsibilities include troubleshooting production systems, maintaining documentation, collaborating