Senior Cloud & Infra Support Engineer (Remote)

Syms Strategic Group, LLC; Detroit (MI); Remote; USD 85,000 - 117,000; Full time

Job summary

Syms Strategic Group, LLC is seeking a Senior Application/Infrastructure Support Engineer to join our remote-enabled VA-focused team. The role demands deep cloud, OS, scripting, and security expertise to sustain mission-critical systems.

You will support AWS/Azure environments, CI/CD pipelines, and monitoring tools while collaborating with cross-functional teams to ensure reliability, performance, and security across production workloads.

Qualifications

• 8+ years of experience in systems engineering or a related field.
• 3+ years of experience with SQL queries and monitoring.
• Experience with production environments and security/compliance requirements.
• Remote US-based position; citizenship and clearance considerations as described in the posting.

Responsibilities

• Provide high-level, day-to-day operational support for complex application cloud systems.
• Develop solutions to routine technical problems of limited scope.
• Document problems and resolutions in logging and discrepancy tools.
• Work directly with customers in day-to-day activities.
• Maintain computing infrastructure and perform installations/maintenance.
• Implement continuous improvement through IT systems or procedures.
• Ensure VA security policies and asset inventory are adhered to.
• Collaborate with development, operations, and security teams for seamless production operations.

Skills

AWS Cloud

Azure Cloud

Linux/Unix

Windows OS

Python scripting

CI/CD pipelines

CloudFormation

Automation tools

GitHub Actions

CodeBuild

CodeDeploy

Git

Terraform

Security/compliance

Networking basics

Education

Bachelor's degree in Computer Science / IT / Systems Engineering

Tools

GitHub Actions

AWS CodeBuild

CodeDeploy

Git

CloudFormation

Terraform

Job description

Syms Strategic Group, LLC is seeking a Senior Application/Infrastructure Support Engineer to join our remote-enabled VA-focused team. The role demands deep cloud, OS, scripting, and security expertise to sustain mission-critical systems.

You will support AWS/Azure environments, CI/CD pipelines, and monitoring tools while collaborating with cross-functional teams to ensure reliability, performance, and security across production workloads.