Remote Senior Client Success & Strategy Manager

Arthur J. Gallagher & Co.; Rolling Meadows (IL); Remote; USD 95,000 - 135,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits programs

Career development opportunities

Collaborative, people-first culture

Global reach with local impact

Job summary

Gallagher Bassett is seeking a Remote Senior Client Services Manager to manage a portfolio of clients, develop strategic service plans, lead meetings, analyze and present data, and drive client retention. The role partners with clients and internal teams to improve programs, cost containment, and profitability while delivering outstanding service excellence.

The ideal candidate will bring experience in client management,Occupational Accident exposure, and comfort working across multiple

Qualifications

• Bachelor's degree and 5 years related experience.
• Insurance license required.
• Often travels for client needs (e.g., claim reviews).

Responsibilities

• Serve as primary point of contact for a portfolio of clients; develop strategic service plans.
• Lead client meetings and present data to drive retention and profitability.
• Oversee cost-containment initiatives and align internal resources with client goals.

Skills

Client relationship management

Travel readiness

Education

Bachelor's degree

Insurance license

5 years related experience

Job description

Gallagher Bassett is seeking a Remote Senior Client Services Manager to manage a portfolio of clients, develop strategic service plans, lead meetings, analyze and present data, and drive client retention. The role partners with clients and internal teams to improve programs, cost containment, and profitability while delivering outstanding service excellence.

The ideal candidate will bring experience in client management,Occupational Accident exposure, and comfort working across multiple