Remote Senior Client Services Project Leader

1100 Epiq eDiscovery Solutions, Inc.

Atlanta (GA)

On-site

USD 120,000 - 135,000

Full time

11 days ago

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Job summary

1100 Epiq eDiscovery Solutions, Inc. is seeking a Senior Client Services Project Manager in Atlanta to lead high‑impact client projects and oversee strategic relationships.

The role demands advanced leadership, cross‑functional collaboration, and expertise in legal operations and project delivery. The position drives governance across portfolios, mentors project teams, and champions process excellence with a focus on SLA compliance and client satisfaction.

Qualifications

  • 7+ years of project management experience.
  • At least 3+ years of legal admin, paralegal, compliance, settlement experience preferred.
  • Bachelor’s or advanced degree in Legal Studies, Business Administration, or related field (or equivalent experience).
  • Proven success leading complex, multi-stakeholder projects and managing strategic client relationships.
  • Proficiency in Microsoft Office and project management platforms.
  • Experience mentoring and developing project teams.
  • Expertise in data workflows, document review processes, and legal technology.

Responsibilities

  • Lead the full project lifecycle—from strategic planning through delivery.
  • Own the service delivery relationship for strategic client accounts.
  • Provide supervision, coaching, and development for Project Managers and teams.
  • Champion collaboration across departments to ensure seamless execution.
  • Oversee quality assurance and process improvement initiatives.
  • Drive project forecasting, financial stewardship, and resource planning.

Skills

Project leadership
Client relationship management
Team leadership
Process improvement
Financial forecasting
Microsoft Office
Project management platforms

Education

Bachelor’s or advanced degree in Legal Studies, Business Administration, or related field

Tools

Microsoft Office
Project management platforms

Job description

1100 Epiq eDiscovery Solutions, Inc. is seeking a Senior Client Services Project Manager in Atlanta to lead high‑impact client projects and oversee strategic relationships.

The role demands advanced leadership, cross‑functional collaboration, and expertise in legal operations and project delivery. The position drives governance across portfolios, mentors project teams, and champions process excellence with a focus on SLA compliance and client satisfaction.

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