Remote Senior Client Relationship Manager

Ascensus; Northern (KY); Hybrid; USD 110,000 - 170,000; Full time

Job summary

Ascensus is seeking a Senior Relationship Manager to oversee large and complex client accounts across multiple lines of business. Partner with sales to strategize on new opportunities and guide the finalist process to position Ascensus as the preferred provider.

Drive satisfaction, retention, and revenue growth while working closely with CAM and PEC to deliver proactive, consultative service. Responsibilities include managing senior‑level client relationships, coordinating with internal teams,

Qualifications

• Bachelor’s degree in business or related field required.
• 15+ years of retirement industry experience with 7–10 years in client relationship management.
• Aspira/CEBS certification or working towards certification preferred.
• Excellent analytical and problem‑solving skills; detail oriented.

Responsibilities

• Develop and maintain relationships with C‑level decision makers and plan administrators.
• Collaborate across business lines to meet client expectations and drive retention.
• Coordinate with internal teams to ensure services meet contractual requirements and onboarding.
• Identify cross‑selling opportunities to grow revenue within accounts.

Skills

Relationship management

C-level engagement

Strategic account planning

Financial services industry

Communication skills

Education

Bachelor’s degree in business or related field

Job description

Ascensus is seeking a Senior Relationship Manager to oversee large and complex client accounts across multiple lines of business. Partner with sales to strategize on new opportunities and guide the finalist process to position Ascensus as the preferred provider.

Drive satisfaction, retention, and revenue growth while working closely with CAM and PEC to deliver proactive, consultative service. Responsibilities include managing senior‑level client relationships, coordinating with internal teams,