Remote Senior CICS Mainframe Systems Engineer

Ensono; Boise (ID); Remote; USD 85,000 - 148,000; Full time

Benefits offered by this job

Unlimited Paid Days Off

Health plan options

401k with company match

Education Reimbursement

Job summary

Ensono seeks a Senior CICS Mainframe Systems Programmer to provide premium support for CICS TS on z/OS in a remote U.S. delivery model.

You will handle customer service orders, troubleshoot complex issues, and work across time zones with on-call and weekend coverage. Responsibilities include installing OEM software, preparing partitions for OS upgrades, supporting migrations, disaster recovery tasks, and following ITSM change controls.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 10+ years experience on the zSeries (mainframe) platform with CICS TS and OEM product support.
• Thorough working knowledge of CICS TS concepts, installation and tailoring.
• Experience with IBM’s SMP/E.
• Strong analytical and communication skills.
• Experience monitoring CICS TS performance.
• Self-motivated, able to work independently and under pressure.

Responsibilities

• Fulfill customer service orders for CICS TS and OEM software.
• Provide primary support for reported CICS TS problems.
• Offer 24x7x365 support across multiple time zones.
• Install OEM products efficiently following Ensono standards.
• Prepare partitions for OS upgrades and assist migrations.
• Support disaster recovery planning and execution.
• Adhere to ITSM change control procedures.

Job description

Ensono seeks a Senior CICS Mainframe Systems Programmer to provide premium support for CICS TS on z/OS in a remote U.S. delivery model.

You will handle customer service orders, troubleshoot complex issues, and work across time zones with on-call and weekend coverage. Responsibilities include installing OEM software, preparing partitions for OS upgrades, supporting migrations, disaster recovery tasks, and following ITSM change controls.