Remote Senior Business Analyst - Process Improvement Lead

The Planet Group; New York (NY); Remote; USD 90,000 - 130,000; Full time

Job summary

The Planet Group is seeking an experienced Senior Business Analyst to support process improvement and transformation initiatives in a large higher education environment. You will partner with business, administrative, and technology stakeholders to improve processes, gather requirements, conduct UAT, and drive organizational change.

Strong skills in root cause analysis, stakeholder management, and change management are essential.

Qualifications

• Must have proven experience in business process improvement and transformation.
• Experience gathering requirements and performing UAT.
• Strong root cause analysis and process-improvement skills.
• Experience supporting HR, Finance, or workflow system implementations.
• Excellent stakeholder management, facilitation, communication, and presentation skills.
• Experience leading large-scale organizational change initiatives.

Responsibilities

• Lead business process improvement and transformation initiatives to improve quality, productivity, cost, and cycle time.
• Gather business requirements and perform UAT for HR, Finance, and workflow system implementations.
• Conduct root cause analysis, identify process pain points, and facilitate process-improvement sessions.
• Partner with business, administrative, and technology teams across the organization.
• Manage stakeholder engagement and gain buy-in for process and system changes.
• Identify risks and issues and develop mitigation plans.
• Evaluate user readiness and support organizational change initiatives.
• Define and track success metrics and process-improvement outcomes.
• Provide clear project status updates, reports, and presentations to leadership.

Skills

Business process improvement

Requirements gathering

UAT

Root cause analysis

Stakeholder management

Change management

Education

Lean Six Sigma Black Belt

Lean Six Sigma Green Belt

Job description

The Planet Group is seeking an experienced Senior Business Analyst to support process improvement and transformation initiatives in a large higher education environment. You will partner with business, administrative, and technology stakeholders to improve processes, gather requirements, conduct UAT, and drive organizational change.

Strong skills in root cause analysis, stakeholder management, and change management are essential.