Senior Business Analyst

Planet Group; New York (NY); Remote; USD 200,579,000 - 211,868,000; Full time

Job summary

Planet Group is seeking a Senior Business Analyst for a 100% remote, 10-month engagement paying $70 to $73.94 per hour, DOE. The role requires leadership in process improvement across HR, finance, and other workflows, with a focus on quality, cost reduction, productivity, and cycle-time improvements.

Responsibilities include requirements gathering, UAT execution, root-cause analysis, and stakeholder liaison to ensure buy-in.

Qualifications

• Experience gathering requirements and performing UAT to implement HR, finance, and other workflow systems.
• Lead process improvement activities and act as the Process Lead in transformational projects to improve quality and productivity.
• Determine the best process and tools to identify pain points and facilitate improvement meetings.
• Liaise with stakeholders and technology leads to ensure buy-in for initiatives.
• Provide management with status updates, reporting, and KPI tracking.

Responsibilities

• Lead process improvement activities and act as the Process Lead in projects.
• Gather requirements and perform UAT for HR/finance/workflow systems.
• Identify root causes and facilitate improvement meetings.
• Coordinate with stakeholders and tech leads for buy-in.
• Provide project status updates and reporting on objectives.
• Complete activities within project timelines.

Skills

Process Improvement

Stakeholder Management

Requirements Gathering

UAT Experience

Root Cause Analysis

Cross-functional Collaboration

Communication Skills

Presentation Skills

Project Management

Change Management

Job description

Job Title: Senior Business Analyst
Location: 100% Remote
Duration: 10 months
Schedule: 40 hrs/week
Pay Rate: $70 to $73.94/hr, DOE

Primary Responsibilities:

• Lead process improvement activities and act as the Process Lead in business and application transformational projects to improve quality, reduce cost, increase productivity, and improve cycle time, resulting in significant business improvement and customer satisfaction
• Experience gathering requirements and performing UAT in order to implement human resource, finance, and other workflow systems
• Determine the best process and tools to determine root-cause analysis, collection of pain points, and facilitating process improvement meetings
• Liaise with key stakeholders to ensure buy-in for initiatives
• Liaise with technology solution leads
• Achieve buy-in from decision-makers for the successful application of project/performance improvement
• Provide management with project status updates, feedback, and appropriate reporting on key responsibilities and objectives
• Complete process improvement activities within a specified time frame, in alignment with the project plan

Additional responsibilities may include:

• Identify, analyze, and prepare risk mitigation tactics
• Consult and coach project teams
• Support and engage senior leaders
• Coach managers and supervisorsSupport organizational design and definition of roles and responsibilities
• Evaluate and ensure user readiness
• Manage stakeholders
• Track and report issues
• Define and measure success metrics and monitor change progress

Skills & Qualifications:

• Flexible and adaptable; able to work in ambiguous situations
• Must be a team player and able to work collaboratively and effectively with and through others at all levels in the organization
• Ability to establish and maintain strong relationships
• Ability to influence others and move toward a common vision or goal
• Acute business acumen and understanding of organizational issues and challenges
• Excellent active listening skills
• Exceptional communication skills, both written, quality of presentations and verbal
• Ability to clearly articulate messages to a variety of audiences
• Experience with different process improvement methodologies or frameworks
• Proven track record of process improvement delivery and root cause identification skills
• Ability to develop a process improvement framework tailored for the project or improvement goal
• Familiarity with project management approaches, tools, and phases of the project lifecycle
• Experience with large-scale organizational change efforts
• Resilient and tenacious with a propensity to persevere
• Forward-looking with a holistic approach
• Organized with a natural inclination for planning strategy and tactics
• Black Belt with 3-4 years' experience facilitating business process improvement activities
• Green Belt with 15+ years' experience driving successful transformation process initiatives may be considered