Remote: Senior Broker-Dealer Operations Associate

Coinbase, Inc.; Annapolis (MD); Remote; USD 131,000 - 154,000; Full time

Job summary

Coinbase is seeking a Senior Associate, Broker Dealer Operations to join the Coinbase Capital Markets team. You will own recurring broker-dealer workflows, reconcile trades, and drive improvements across systems and processes to ensure accuracy, speed, and regulatory compliance.

You will partner with Engineering, Product, and other teams to define requirements, test functionality, build tooling and dashboards, and produce durable controls while maintaining human oversight and responsible use of

Qualifications

• 5+ years in financial services operations, broker‑dealer operations, clearing and settlement, trade support, or a related operational control function, with direct experience in the U.S. equities trade lifecycle (order processing, settlement, positions, cash movements, corporate actions, securities transfers).
• Proven ability to independently manage complex operational issues across multiple systems, driving investigation, escalation, remediation, and closure without relying on existing runbooks for every scenario.
• Track record of authoring or materially improving SOPs, runbooks, controls documentation, or audit‑support materials in a regulated environment.
• Hands‑on experience with clearing firm or broker‑dealer systems (Apex Clearing, Apex Ascend, or equivalent), plus working proficiency in SQL, Jira, and data‑quality or workflow‑automation tooling.
• Experience partnering with Engineering and Product to convert operational requirements into tooling, alerts, dashboards, or automated workflows.
• Utilizes generative AI responsibly, maintaining human oversight to deliver business‑ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

Responsibilities

• Own recurring broker-dealer operations workflows across one or more areas, including reconciliations, corporate actions, securities transfers, account maintenance, error processing, and regulatory reporting support.
• Perform daily order, trade, position, balance, and cash reconciliations between Coinbase and Apex records, investigating breaks, documenting root causes, and driving resolution to closure.
• Manage complex exceptions and time-sensitive incidents by coordinating remediation across Apex, Engineering, Product, Trading, CX, Compliance, Finance, Legal, and Risk, prioritizing by customer, financial, and regulatory impact.
• Build and maintain audit‑ready documentation, including SOPs, runbooks, control checklists, and process maps, translating operational lessons into durable controls.
• Partner with Product and Engineering to define operational requirements, test new functionality, validate launch readiness, and improve tooling, dashboards, and automation.
• Identify systemic failure modes and lead process‑improvement initiatives that reduce manual work, improve detection and recovery speed, and strengthen operational resilience.

Skills

SQL

Jira

Data quality tooling

Workflow automation

Regulatory reporting

Generative AI

Cross-functional collaboration

Tools

Apex Clearing

Apex Ascend

Job description

Coinbase is seeking a Senior Associate, Broker Dealer Operations to join the Coinbase Capital Markets team. You will own recurring broker-dealer workflows, reconcile trades, and drive improvements across systems and processes to ensure accuracy, speed, and regulatory compliance.

You will partner with Engineering, Product, and other teams to define requirements, test functionality, build tooling and dashboards, and produce durable controls while maintaining human oversight and responsible use of