Remote: Senior AI-Driven Success Architect

Salesforce, Inc.; Chicago, Atlanta, Indianapolis, San Francisco (IL, GA, IN, CA); Hybrid; USD 147,400 - 247,900; Full time

Job summary

Salesforce is seeking a Qualified Success Architect / Sr. Success Architect to own the successful onboarding, implementation, and adoption of the Agentic Marketing Platform for new and existing customers across industries.

You will partner with stakeholders across Marketing, Sales, RevOps, and IT to design scalable inbound pipeline generation strategies, architect integrations with Salesforce and marketing automation, GTM systems, and deliver measurable business outcomes.

Qualifications

• 5-10 years of mid-market/enterprise software experience.
• Excellent interpersonal, communication, persuasion, presentation and writing skills.
• Deep working knowledge of Salesforce CRM.
• Working knowledge of marketing automation systems.
• Knowledge in web / scripting technologies, HTML, CSS, JavaScript and SaaS applications.
• Bachelor's degree
• Willingness to work in a fast-paced startup environment with multiple roles.

Responsibilities

• Lead customers through onboarding, implementation, and adoption of the Agentic Marketing Platform and Piper the AI SDR Agent.
• Partner with customer stakeholders across Marketing, Sales, RevOps, and IT to design scalable inbound pipeline generation strategies.
• Architect and implement Qualified solutions that integrate with Salesforce, marketing automation platforms, routing workflows, and GTM systems.

Skills

Interpersonal skills

Communication skills

Persuasion

Presentation skills

Written communication

Salesforce CRM knowledge

Education

Bachelor's degree

Tools

HTML

CSS

JavaScript

Job description

Salesforce is seeking a Qualified Success Architect / Sr. Success Architect to own the successful onboarding, implementation, and adoption of the Agentic Marketing Platform for new and existing customers across industries.

You will partner with stakeholders across Marketing, Sales, RevOps, and IT to design scalable inbound pipeline generation strategies, architect integrations with Salesforce and marketing automation, GTM systems, and deliver measurable business outcomes.