Senior AI Success Architect: Onboard & Accelerate Pipelines

Salesforce; San Francisco (CA); On-site; USD 147,400 - 247,900; Full time

Job summary

Salesforce is seeking a Qualified Success Architect to own the successful implementation and adoption of the Agentic Marketing Platform for new and existing customers, working with Marketing, Sales, RevOps, and IT to transform sales and marketing processes with AI-powered experiences.

You will lead onboarding, integration, and optimization efforts, ensuring scalable data models and governance while guiding clients through strategic engagements and executive reviews to demonstrate business impact.

Qualifications

• 5-10 years of Mid Market/Enterprise software experience.
• Excellent interpersonal, communication, persuasion, presentation and writing skills.
• Deep working knowledge of Salesforce CRM.
• Working knowledge of marketing automation systems.
• Knowledge in web / scripting technologies, HTML, CSS, JavaScript and SaaS applications.
• Outstanding problem-solving skills, including the ability to meet a business requirement with a technical solution.
• Must be willing to work in a fast-paced startup environment with multiple roles.
• You possess a bachelor's degree.

Responsibilities

• Lead onboarding, implementation, and adoption of the Qualified Agentic Marketing Platform and Piper the AI SDR Agent.
• Partner with stakeholders across Marketing, Sales, RevOps, and IT to design scalable inbound pipeline generation strategies.
• Architect and implement Qualified solutions that integrate with Salesforce, marketing automation platforms, routing workflows, and GTM systems.
• Guide customers through the configuration and optimization of AI-powered engagement experiences across web and email channels.
• Translate customer objectives into technical designs, conversation flows, segmentation, and AI SDR goals.
• Consult with Enterprise Architects, RevOps, and admins to establish scalable data models, integrations, governance, and best practices.
• Drive customer enablement by educating teams on agentic marketing strategies, AI SDR operations, and pipeline acceleration.
• Analyze engagement, conversion, pipeline impact, and adoption trends to deliver strategic recommendations.

Skills

Salesforce CRM

Marketing automation

HTML

CSS

JavaScript

Problem solving

Bachelor's degree

Startup environment

Mid Market/Enterprise software

Stakeholder collaboration

Education

Bachelor's degree

Job description

Salesforce is seeking a Qualified Success Architect to own the successful implementation and adoption of the Agentic Marketing Platform for new and existing customers, working with Marketing, Sales, RevOps, and IT to transform sales and marketing processes with AI-powered experiences.

You will lead onboarding, integration, and optimization efforts, ensuring scalable data models and governance while guiding clients through strategic engagements and executive reviews to demonstrate business impact.