Remote Senior Account Manager - Growth & Retention

Spin Hire; United States; Remote; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health benefits after 30 days

401(k)

Unlimited PTO

Professional development support

Growth path to Senior Account Manager

Job summary

Spin is seeking an Account Manager to own a portfolio of retainer accounts and act as the primary strategic contact for clients in a fully remote, U.S.-based role. You will lead a cross-functional delivery team and help clients make smart marketing decisions, ensuring continued value from the partnership.

This is not a sales or SDR role. You will own client relationships, drive results, and contribute to strong retention and growth through data-driven recommendations.

Qualifications

• 3+ years as an Account Manager at a digital marketing agency.
• Proven track record retaining and growing client accounts.
• Experience with SEO and paid search; data-driven recommendations.
• Comfort with fast-paced, growing environments; strong communication.
• Based in the U.S. and authorized to work in the U.S.

Responsibilities

• Own retainer accounts as primary strategic contact.
• Lead a cross-functional team of SEO, paid search, web and content.
• Ensure deliverables match agreements; escalate changes to leadership.
• Prepare and lead regular business reviews with actionable insights.
• Translate campaign data into plain-language recommendations.
• Manage expectations and push back when needed to protect client goals.
• Identify at-risk accounts and work with leadership on retention plans.

Skills

Account management

Client relationships

Digital marketing

SEO

Paid search

Data-driven decisions

Communication

Cross-functional leadership

Remote collaboration

Retention & NPS

Job description

Spin is seeking an Account Manager to own a portfolio of retainer accounts and act as the primary strategic contact for clients in a fully remote, U.S.-based role. You will lead a cross-functional delivery team and help clients make smart marketing decisions, ensuring continued value from the partnership.

This is not a sales or SDR role. You will own client relationships, drive results, and contribute to strong retention and growth through data-driven recommendations.