Senior Account Manager - Remote, $1M+ Retainer Leadership

Spin Hire; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Remote work for US-based candidates

Retention bonus

Health benefits after 30 days

401(k) plan

Professional development support

Unlimited PTO

Job summary

Spin is seeking a Senior Account Manager to own a portfolio of retainers for U.S.-based clients in a fully remote role. You will guide a cross-functional delivery team, ensure scope alignment, and lead business reviews with clients, turning performance data into actionable recommendations.

You will mentor junior staff, drive client retention, and deliver strategic guidance in every engagement. A strong background in SEO, paid search, and direct-response marketing is preferred.

Qualifications

• 6+ years as an Account Manager or account leader at a digital marketing agency.
• Experience owning a book of $1M+ in annual retainer revenue and keeping high-value clients long term, backed by numbers (retention rate, NPS, revenue growth).
• Experience mentoring, coaching or managing other Account Managers.
• Hands-on experience with SEO and paid search (Google Ads), plus solid knowledge of conversion optimization and content.
• Experience leading business reviews with clients and turning performance data into clear recommendations.
• Experience in a startup or high-growth environment.
• Excellent written and verbal communication skills in English.
• Self-directed. You work well with little supervision.
• A consultative mindset. You use data to back up recommendations and look for the real problem instead of only passing requests along.
• Calm and confident in difficult client conversations.
• Curious and coachable. You’re eager to learn new tools and channels and act on feedback.
• A real passion for marketing beyond certifications. Ideally, you have hands-on experience running campaigns and deep knowledge of at least one area, especially direct-response marketing.
• Based in the U.S. and authorized to work in the U.S.

Responsibilities

• Account leadership for a growing portfolio of high-value accounts as the main strategic contact.
• Lead a cross-functional team of specialists across SEO, paid media, web and content.
• Keep projects within scope and raise any scope or pricing changes with the Account Director.
• Run regular strategic reviews with clients and suggest clear next steps.
• Turn performance data into stories and action plans for clients.
• Coach junior account managers through challenging client situations.
• Mentor the agency’s Account Managers and be the first stop for difficult client conversations.

Skills

Account leadership

Cross-functional lead

SEO & Paid search

Client retention

English communication

Data-driven

Tools

Google Ads

Google Analytics

Job description

Spin is seeking a Senior Account Manager to own a portfolio of retainers for U.S.-based clients in a fully remote role. You will guide a cross-functional delivery team, ensure scope alignment, and lead business reviews with clients, turning performance data into actionable recommendations.

You will mentor junior staff, drive client retention, and deliver strategic guidance in every engagement. A strong background in SEO, paid search, and direct-response marketing is preferred.