Remote SaaS Account Manager: Growth & Retention

Xtremepush; United States; Remote; USD 70.000 - 110.000; Vollzeit

Zusammenfassung

Xtremepush is seeking an Account Manager to foster long-term relationships with strategic customers. You will drive revenue retention and growth through relationship building, cross-selling, and up-selling, while ensuring customers realise the full value of the platform.

Based on the US East Coast timezone, this remote role requires strong communication skills, stakeholder management, and the ability to manage multiple accounts with precision and care for ongoing product adoption and retention.

Qualifikationen

• Proven experience as Account Manager or Customer Success Manager
• 5+ years in tech/SaaS settings
• Ability to communicate with C-level stakeholders
• Experience managing multiple accounts and driving revenue

Aufgaben

• Serve as the primary point of contact for assigned accounts
• Build and maintain long-lasting client relationships
• Conduct quarterly business reviews (QBRs) with clients
• Identify cross-selling and upsell opportunities to drive revenue growth
• Forecast and track key account metrics and report progress

Kenntnisse

Account management

SaaS experience

Stakeholder communication

Negotiation

Data-driven decisions

Cross-functional collaboration

Tools

HubSpot

Jobbeschreibung

Xtremepush is seeking an Account Manager to foster long-term relationships with strategic customers. You will drive revenue retention and growth through relationship building, cross-selling, and up-selling, while ensuring customers realise the full value of the platform.

Based on the US East Coast timezone, this remote role requires strong communication skills, stakeholder management, and the ability to manage multiple accounts with precision and care for ongoing product adoption and retention.