Remote Senior Account Growth & Retention Manager

Blacksmith Agency LLC; United States; Remote; USD 80.000 - 120.000; Vollzeit

Benefits dieser Stelle

Base salary + commission

Zusammenfassung

Blacksmith Agency is a fully remote digital agency specializing in paid media, SEO, CRO and web for marketing-led brands. As Senior Account Manager you’ll own a roster of recurring clients, drive renewals, and grow account value through strategic upsells.

You’ll collaborate with strategists and the delivery team to present one clear voice to clients, maintain high satisfaction, and hit a seven-figure annual quota across retention and expansions.

Qualifikationen

• Agency account management experience with measurable results.
• Proven track record of retaining clients and expanding projects.
• Comfort carrying a quota and communicating with senior stakeholders.

Aufgaben

• Maintain and renew a book of clients, ensuring renewals and early warnings.
• Identify and close upsells and expansion opportunities.
• Meet a seven-figure annual quota across retention and upsells.
• Collaborate with strategists and delivery teams to present a single client voice.

Kenntnisse

Account management

Client relationships

Upselling

Quota management

Stakeholder communication

Remote collaboration

Jobbeschreibung

Blacksmith Agency is a fully remote digital agency specializing in paid media, SEO, CRO and web for marketing-led brands. As Senior Account Manager you’ll own a roster of recurring clients, drive renewals, and grow account value through strategic upsells.

You’ll collaborate with strategists and the delivery team to present one clear voice to clients, maintain high satisfaction, and hit a seven-figure annual quota across retention and expansions.