Remote Self-Pay Collections Specialist

Vista Surgery Center; United States; Remote; USD 36,000 - 60,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

HSA with employer contribution

Life Insurance

PTO

401(k) with company match

Remote work

Job summary

Vista Surgery Center is seeking a remote Billing Specialist to handle inbound/outbound calls about bills, explain benefits, and manage patient payments. You will process payments, set up payment plans, and follow up to ensure accuracy and policy compliance.

This role also updates insurance data and patient demographics as needed and contacts patients regarding missed payments. The ideal candidate has healthcare customer service experience, knowledge of medical terminology, and familiarity with

Qualifications

• 2 years of customer service experience in healthcare or insurance.
• Experience with medical terminology, payer knowledge, payment processing and plans; strong problem solving.

Responsibilities

• Handle inbound and outbound calls regarding bills and explain benefits.
• Process payments and set up payment plans.
• Manage and monitor payment plans to ensure accuracy and policy compliance.
• Update insurance information and patient demographics as needed.
• Call patients about missed payments and changes to plans.

Skills

Customer Service

Medical Terminology

Payment Processing

Payment Plan Management

Insurance Payers Knowledge

Problem Solving

Education

High School diploma or equivalent

Tools

Payment Processing Software

Medical Billing Software

Job description

Vista Surgery Center is seeking a remote Billing Specialist to handle inbound/outbound calls about bills, explain benefits, and manage patient payments. You will process payments, set up payment plans, and follow up to ensure accuracy and policy compliance.

This role also updates insurance data and patient demographics as needed and contacts patients regarding missed payments. The ideal candidate has healthcare customer service experience, knowledge of medical terminology, and familiarity with