Remote Security Solutions Engineer for Customer Success

CatchProbe Intelligence Technologies; San Francisco (CA); Remote; USD 100,000 - 140,000; Full time

Job summary

A prominent security technology firm is seeking a Customer Solution and Success Engineer. In this remote role based in San Francisco, you will ensure customers maximize their investment by implementing security solutions. The ideal candidate brings over 5 years of experience in the security field and strong leadership skills. Responsibilities include guiding customers and providing best practices through webinars. A master's degree in a relevant field is preferred.

Qualifications

• 5+ years of experience in the security domain.
• Master's degree or advanced technical degree.
• Experience analyzing cost/benefit of security feature selection.

Responsibilities

• Ensure customers maximize their return on investment by implementing solutions.
• Be a Senior Technical advisor guiding customers.
• Conduct webinars to provide best practices guidance.

Skills

Communication skills

Problem-solving skills

Leadership

Analytical skills

Customer advocacy

Education

BS/MS in Computer Science or related field

Tools

Cloud Delivered Security Services

SIEM

Vulnerability management tools

Job description

A prominent security technology firm is seeking a Customer Solution and Success Engineer. In this remote role based in San Francisco, you will ensure customers maximize their investment by implementing security solutions. The ideal candidate brings over 5 years of experience in the security field and strong leadership skills. Responsibilities include guiding customers and providing best practices through webinars. A master's degree in a relevant field is preferred.