Security Success Engineer: Onboard, Advise & Automate

Casco; San Francisco (CA); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Equity package with high growth potential

Budget for conferences, books, and certifications

Opportunity to work with experienced engineers

Job summary

A leading security technology firm in San Francisco seeks a Customer Success Engineer to bridge customers with their security and engineering teams. This role involves guiding customers through onboarding, managing multiple engagements, and answering complex security inquiries. Successful candidates will have a strong security mindset, excellent project management skills, and the ability to communicate effectively with both technical and non-technical stakeholders. Join a team that provides impactful solutions in autonomous security testing.

Qualifications

• Strong foundation in security principles and offensive security concepts.
• Proven track record managing multiple stakeholders and timelines.
• Able to read documentation and troubleshoot software issues.
• Skilled in explaining complex security concepts to various stakeholders.
• Experience in adapting quickly to changing demands.

Responsibilities

• Guide new customers through onboarding and ensure seamless experience.
• Manage multiple customer engagements and maintain oversight.
• Answer complex security questions and troubleshoot technical issues.
• Gather feedback to help shape products and services.

Skills

Security Mindset

Project Management

Technical Proficiency

Excellent Communication

Startup Grittiness

Education

Security Certifications (optional)

Job description

A leading security technology firm in San Francisco seeks a Customer Success Engineer to bridge customers with their security and engineering teams. This role involves guiding customers through onboarding, managing multiple engagements, and answering complex security inquiries. Successful candidates will have a strong security mindset, excellent project management skills, and the ability to communicate effectively with both technical and non-technical stakeholders. Join a team that provides impactful solutions in autonomous security testing.