Remote-First Customer Success Engineer: Security & DevOps

Jobgether; United States; Remote; USD 120,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Health, dental, and vision coverage

Flexible PTO

Opportunities for co-working

Dog-friendly office

Job summary

A leading tech platform is seeking a Customer Success Engineer to be the technical champion for customers in the United States. This role involves guiding clients through advanced security solutions, addressing complex technical issues, and collaborating with engineering teams. Ideal candidates will have 4-10 years of software engineering experience, and possess strong problem-solving and communication skills. A remote-first work environment with flexible options is offered.

Qualifications

• 4-10 years of experience in software engineering required.
• Proven experience in developing custom technical solutions.
• Exceptional verbal and written communication skills.
• Passion for customer success.

Responsibilities

• Design and implement efficient code and dependency scanning.
• Serve as primary technical contact for customers.
• Troubleshoot technical issues quickly.
• Lead technical integration projects.

Skills

Software engineering expertise

DevOps practices

Programming languages understanding

Problem-solving skills

Communication skills

Tools

Maven

Gradle

Job description

A leading tech platform is seeking a Customer Success Engineer to be the technical champion for customers in the United States. This role involves guiding clients through advanced security solutions, addressing complex technical issues, and collaborating with engineering teams. Ideal candidates will have 4-10 years of software engineering experience, and possess strong problem-solving and communication skills. A remote-first work environment with flexible options is offered.