Remote Seasonal Customer Support Specialist – Design Orders

Lever, Inc.; Northern (KY); Hybrid; USD 21,000 - 30,000; Part time

Job summary

Minted is seeking a remote Seasonal Customer Service Representative to support our design marketplace during September through December 2026. You will handle phone, email, live chat, and social interactions with warmth, using Salesforce and other CRM tools to resolve orders and inquiries.

You are a proactive problem-solver who thrives in a fast-paced, human-centered environment, with flexible weekend/evening hours and a collaborative remote team led by a dedicated supervisor.

Qualifications

• Strong customer service skills with a focus on problem resolution.
• Ability to navigate multiple web-based tools while maintaining warmth and efficiency.
• Familiarity with CRM systems and order databases.

Responsibilities

• Handle phone, email, live chat, and social media interactions with ownership and warmth.
• Resolve unique customer concerns and fulfillment challenges promptly.
• Use Salesforce/CRM to document interactions accurately and maintain data quality.
• Cross-reference orders, design files, and inventory tools to process adaptations.

Skills

Customer service

Problem solving

Multitasking

CRM systems

Tools

Salesforce

Job description

Minted is seeking a remote Seasonal Customer Service Representative to support our design marketplace during September through December 2026. You will handle phone, email, live chat, and social interactions with warmth, using Salesforce and other CRM tools to resolve orders and inquiries.

You are a proactive problem-solver who thrives in a fast-paced, human-centered environment, with flexible weekend/evening hours and a collaborative remote team led by a dedicated supervisor.