Remote Seasonal Client Experience & Order Specialist

minted; United States; Remote; USD 23,000 - 29,000; Full time

Benefits offered by this job

Remote team environment

Job summary

Minted is seeking a remote seasonal Customer Service Representative to support high-end customers during the September–December 2026 window. You will handle phone, email, live chat, and social interactions with warmth, using a knowledge base and CRM tools to resolve design and fulfillment questions.

We value empathy, problem-solving, and the ability to navigate multi-system workflows while maintaining data integrity and timely communication with leadership.

Qualifications

• Bachelor's degree or equivalent work experience.
• Experience handling inbound contact volume with multi-channel resilience.
• Excellent written communication with structured, professional responses.

Responsibilities

• Handle phone, email, live chat, and social media interactions with warmth.
• Resolve unique customer concerns and fulfillment challenges promptly.
• Navigate multiple tools and CRM platforms to track orders and design files.
• Document interactions in Salesforce or similar CRM with accuracy.
• Provide feedback to leadership to improve customer journeys.

Job description

Minted is seeking a remote seasonal Customer Service Representative to support high-end customers during the September–December 2026 window. You will handle phone, email, live chat, and social interactions with warmth, using a knowledge base and CRM tools to resolve design and fulfillment questions.

We value empathy, problem-solving, and the ability to navigate multi-system workflows while maintaining data integrity and timely communication with leadership.