Remote Seasonal Customer Success & Upsell Pro

Rollins, Inc.; Columbus (OH); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Flexible schedules

Remote work

Training program

Sales commission

Job summary

Orkin Pest Control in Columbus, OH is seeking Seasonal Customer Service Professionals to join our remote Orkin Customer Contact Center. You will work from your home office, supporting customers with top-tier service and opportunities to upsell while maintaining a high level of professionalism.

Must reside in the continental US and be able to attend training Mon–Fri from 9am–6pm EST, with a flexible schedule including nights, weekends, and holidays.

Qualifications

• High School/GED.
• 1–2 years customer service experience.
• Completion of a Culture Index assessment.
• Verification of internet speed.
• Ability to pass a computer assessment.

Responsibilities

• Work remotely from your home office.
• Support our field's peak season with high call volume.
• Manage the customer relationship to ensure best in class service.
• Identify opportunities for cross-selling and up-selling.
• Assist customers by offering remedies to retain business.
• Use gamification tools to measure performance.

Skills

Customer service

Communication

Remote work

Education

High School/GED

Tools

Microsoft Office

Job description

Orkin Pest Control in Columbus, OH is seeking Seasonal Customer Service Professionals to join our remote Orkin Customer Contact Center. You will work from your home office, supporting customers with top-tier service and opportunities to upsell while maintaining a high level of professionalism.

Must reside in the continental US and be able to attend training Mon–Fri from 9am–6pm EST, with a flexible schedule including nights, weekends, and holidays.