Remote Scheduling Specialist: In-Home Appointments | $60K+

Applied Labs; Texas; A distancia; USD 42.000 - 46.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Paid time off

401(k) with company match

Paid holidays

Employee discount

Descripción de la vacante

Express Flooring is seeking a Scheduling Specialist to join our remote Texas-based team. You will handle inbound and outbound calls to set qualified in-home appointments for our Design Consultants, with no cold calling. Expect a base compensation of $20/hr plus commissions, targeting $60,000+ per year in earnings.

Shifts include weekend coverage and office-hour windows. We offer comprehensive benefits, ongoing coaching, and a fast-paced, supportive environment.

Formación

• 1–2 years of sales or call center experience with proven track record of meeting goals.
• High-energy, outgoing and ambitious personality.
• Passion for exceeding expectations and delivering great service.
• Experience handling objections with confidence.
• Eagerness to learn with solid computer skills and openness to coaching.
• Reliability, professionalism, and ability to thrive in a fast-paced environment.
• Strong listening skills, attention to detail, and a patient, service-oriented mindset.
• Adaptability and positivity when things get busy.

Responsabilidades

• Speak with potential customers via inbound and outbound calls to schedule qualified in-home appointments.
• Engage with homeowners who request information on products and services; create urgency and guide them to the next step.
• Ensure customer needs align with company capabilities, maximizing chance to close sales during visits.
• Use CRM to record interactions, update customer details, and manage call dispositions.
• Meet or exceed performance metrics, including appointment conversion rates and quality of interactions.
• Deliver an exceptional first impression and uphold Express Flooring customer experience.

Conocimientos

Sales experience

Call center

Active listening

Objection handling

Herramientas

CRM software

Descripción del empleo

Express Flooring is seeking a Scheduling Specialist to join our remote Texas-based team. You will handle inbound and outbound calls to set qualified in-home appointments for our Design Consultants, with no cold calling. Expect a base compensation of $20/hr plus commissions, targeting $60,000+ per year in earnings.

Shifts include weekend coverage and office-hour windows. We offer comprehensive benefits, ongoing coaching, and a fast-paced, supportive environment.