Remote Scheduling Specialist | Client Services

Professional Travel Group; Michigan; On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Flexible remote work environment

Step-by-step onboarding and ongoing支持

Opportunities for growth and advanced

Supportive and collaborative team

Job summary

Professional Travel Group is seeking an organized and reliable administrative professional to coordinate scheduling and reservation requests for clients, assist with service details, and maintain accurate records in internal systems. This remote role requires strong communication and comfort using online systems.

You will communicate with clients via email, phone, and online platforms, review confirmations for accuracy, and collaborate with internal teams to ensure smooth service delivery.

Qualifications

• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Comfortable using online systems and digital tools.
• Ability to manage multiple tasks in a remote environment.
• Customer service, scheduling, or administrative experience preferred.
• Reliable internet access and ability to work remotely.

Responsibilities

• Coordinate scheduling and reservation requests for clients.
• Assist with organizing service details, timelines, and related arrangements.
• Maintain accurate client records and scheduling information in internal systems.
• Communicate professionally with clients via email, phone, and online platforms.
• Review confirmations and service details for accuracy and completeness.
• Provide general administrative and customer support.
• Follow established processes and workflows.
• Collaborate with internal teams to ensure smooth coordination and service delivery.

Skills

Communication skills

Organization

Tech-savvy

Multitasking

Customer service

Remote work readiness

Job description

Professional Travel Group is seeking an organized and reliable administrative professional to coordinate scheduling and reservation requests for clients, assist with service details, and maintain accurate records in internal systems. This remote role requires strong communication and comfort using online systems.

You will communicate with clients via email, phone, and online platforms, review confirmations for accuracy, and collaborate with internal teams to ensure smooth service delivery.