Remote Scheduling & Reservations Specialist

Medium; Atlanta (GA); On-site; USD 45,000 - 65,000; Full time

Job summary

Medium is seeking a detail-oriented Scheduling & Reservations Specialist to support client coordination and reservation management in a remote environment. You will handle scheduling requests, maintain reservation records, and ensure a positive client experience through clear communication.

In this fully remote role, you will work with a structured process, learn new systems quickly, and collaborate with internal teams to align schedules and provide timely follow-up.

Qualifications

• Strong organizational and time-management skills.
• Excellent written and verbal communication abilities.
• Comfortable working independently in a remote setting.
• Detail-oriented with the ability to manage multiple tasks.
• Customer-focused mindset with a professional demeanor.

Responsibilities

• Coordinate and manage client scheduling and reservation requests
• Assist with booking updates, modifications, and confirmations
• Maintain accurate records and documentation within internal systems
• Communicate professionally with clients via email, phone, and messaging tools
• Support internal teams by ensuring schedules and reservations are properly aligned
• Monitor deadlines and follow established workflows and procedures
• Provide timely follow-up to ensure a smooth client experience

Skills

Organizational skills

Time management

Communication

Remote work

Tools

Booking systems

CRM systems

Job description

Medium is seeking a detail-oriented Scheduling & Reservations Specialist to support client coordination and reservation management in a remote environment. You will handle scheduling requests, maintain reservation records, and ensure a positive client experience through clear communication.

In this fully remote role, you will work with a structured process, learn new systems quickly, and collaborate with internal teams to align schedules and provide timely follow-up.