Remote Scheduling & Reservations Coordinator

Medium; Dallas (TX); Remote; USD 45,000 - 65,000; Full time

Job summary

Medium is seeking a detail-oriented Scheduling & Reservations Specialist to support client coordination and reservation management in a fully remote environment. You will handle scheduling requests, maintain reservation records, and ensure a positive client experience through clear communication and timely follow-up.

This role is ideal for dependable, tech-savvy professionals who thrive in a structured, process-driven setting.

Qualifications

• Strong organizational and time-management skills.
• Excellent written and verbal communication abilities.
• Comfortable working independently in a remote setting.
• Detail-oriented with the ability to manage multiple tasks.
• Customer-focused mindset with a professional demeanor.

Responsibilities

• Coordinate and manage client scheduling and reservation requests.
• Assist with booking updates, modifications, and confirmations.
• Maintain accurate records and documentation within internal systems.
• Communicate professionally with clients via email, phone, and messaging tools.
• Support internal teams by ensuring schedules and reservations are properly aligned.
• Monitor deadlines and follow established workflows and procedures.
• Provide timely follow-up to ensure a smooth client experience.

Skills

Scheduling

Organization

Communication

Remote work

Customer service

Multitasking

Tools

Booking systems

Job description

Medium is seeking a detail-oriented Scheduling & Reservations Specialist to support client coordination and reservation management in a fully remote environment. You will handle scheduling requests, maintain reservation records, and ensure a positive client experience through clear communication and timely follow-up.

This role is ideal for dependable, tech-savvy professionals who thrive in a structured, process-driven setting.