Remote SAP Support Specialist - Entry Level

Tripoint Solutions LLC; South Carolina; Remoto; USD 50.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical/Dental/Vision coverage

FSA/HSA

Company-paid life and disability

11 paid holidays

401(k) retirement plan

Professional development reimbursement

Transportation/parking/cell phone stip

Descrizione del lavoro

Tripoint Solutions LLC seeks an entry-level SAP Support Specialist to join our IT support team. This role provides first-line assistance to end users of SAP and related enterprise applications, ensuring timely issue resolution and exceptional customer service. Candidates must possess strong communication skills, experience with IT systems or business operations, and proficiency in Microsoft Office applications.

An active Secret Clearance is required for this position. Location: Remote.

Competenze

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
• Proven experience supporting SAP ERP systems in a professional environment.
• Strong understanding of ERP concepts and SAP module functionalities.
• Active Secret Clearance

Mansioni

• Provide day-to-day technical support and troubleshooting for SAP ERP modules, addressing user issues promptly and effectively.
• Support SAP User Management (SAP UM) activities, including user access, basic role management, and navigation assistance.
• Collaborate with business stakeholders to understand requirements and translate them into system configurations or enhancements.
• Monitor system performance and conduct regular maintenance activities to ensure optimal operation and compliance with best practices.
• Document support activities, system changes, and user guides to maintain clear and accessible knowledge resources.
• Participate in testing and deployment of SAP updates, patches, and new functionalities to ensure seamless integration and minimal disruption.

Descrizione del lavoro

Tripoint Solutions LLC seeks an entry-level SAP Support Specialist to join our IT support team. This role provides first-line assistance to end users of SAP and related enterprise applications, ensuring timely issue resolution and exceptional customer service. Candidates must possess strong communication skills, experience with IT systems or business operations, and proficiency in Microsoft Office applications.

An active Secret Clearance is required for this position. Location: Remote.