Remote Salesforce & Systems Lead

Resonate; Northern (KY); Hybrid; USD 100,000 - 135,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

HSA

401(k) with company match

Paid parental leave

Wellbeing programs

Employee assistance programs

Health-pro service access

Job summary

Resonate is seeking a senior Salesforce/Business Systems professional to own and optimize a connected stack including Salesforce, Power BI, and other tools. You will work directly with multiple departments to translate requests into scalable solutions and drive end-to-end projects in a remote-first environment.

You will manage the Salesforce footprint, reduce technical debt, and ensure data integrity across systems while collaborating with Sales, Marketing, Finance, and Customer Success.

Qualifications

• 5-8 years of hands-on Salesforce administration experience.
• Experience supporting a broader business systems stack beyond Salesforce.
• Ability to own a function independently and decide what to escalate.
• Strong project management and communication skills.

Responsibilities

• Own Salesforce Sales Cloud day-to-day management, configuration, and Flow-based automation, including access control, sharing rules, and licenses.
• Refactor legacy automation and reduce technical debt to keep the org healthy.
• Maintain and extend the broader business systems stack (Power BI, ChurnZero, ZoomInfo, Salesloft, DocuSign, Pardot, Datorama).
• Collaborate with Sales, Marketing, Finance, and Customer Success to design solutions from the real problem.
• Lead end-to-end system enhancements and integrations: scoping, prioritization, build, test, rollout, and documentation.
• Translate technical constraints into actionable requirements for non-technical stakeholders.
• Ensure data integrity, quality, and documentation across connected systems.

Skills

Salesforce administration

Flow-based automation

Stakeholder communication

Project management

Systems thinking

Tools

Power BI

Tableau

Jira

Confluence

Pardot

Datorama

Job description

Resonate is seeking a senior Salesforce/Business Systems professional to own and optimize a connected stack including Salesforce, Power BI, and other tools. You will work directly with multiple departments to translate requests into scalable solutions and drive end-to-end projects in a remote-first environment.

You will manage the Salesforce footprint, reduce technical debt, and ensure data integrity across systems while collaborating with Sales, Marketing, Finance, and Customer Success.