Senior Salesforce Automation & Integration Lead (Remote)

Medium; Cleveland (OH); On-site; USD 115,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401k match

Flexible time off

Paid holidays

Tuition reimbursement

Employee Assistance Program

Teladoc access

Job summary

WorkWave is seeking a Senior Salesforce Administrator to automate processes, manage complex integrations, and optimize our CRM stack in a dynamic, remote-first environment. You will partner with leaders across Sales, Finance, Customer Support, and Professional Services to drive efficiency and reduce friction.

The role emphasizes AI-driven improvements, security, and scalable Salesforce solutions, with exposure to CPQ and Certinia workflows.

Qualifications

• 5+ years of direct Salesforce Admin experience.
• Experience with CPQ and revenue/services workflows is required.

Responsibilities

• Maintain system health and performance, monitor and patch as needed.
• Configure user access, roles, permissions and security controls.
• Lead automation initiatives using Salesforce Flow and AI-driven tools.
• Oversee deployments and release management for changes.

Skills

Salesforce administration

Flow

Reports & Dashboards

Security & compliance

Integrations

Salesforce CPQ

AppExchange integrations

Education

Salesforce Administrator Certification (Advanced Admin or CPQ Specialist)

Tools

Salesforce CPQ

Certinia (FinancialForce)

Job description

WorkWave is seeking a Senior Salesforce Administrator to automate processes, manage complex integrations, and optimize our CRM stack in a dynamic, remote-first environment. You will partner with leaders across Sales, Finance, Customer Support, and Professional Services to drive efficiency and reduce friction.

The role emphasizes AI-driven improvements, security, and scalable Salesforce solutions, with exposure to CPQ and Certinia workflows.