Remote Salesforce Product Owner & Process Lead

Arrow Electronics; Lansing (MI); Remote; USD 88,000 - 120,000; Full time

Job summary

Arrow Electronics is seeking a Business Process Manager to serve as the liaison between business stakeholders, IT, Salesforce teams, and leadership. The role blends Product Ownership, BPM, and Salesforce Administration to translate objectives into scalable solutions.

You will own Salesforce backlogs, gather requirements, and lead sprint events while driving automation and adoption across the platform. This remote-friendly position supports multiple projects and governance activities.

Qualifications

• Advanced knowledge of Salesforce Administration.
• Experience leading product ownership and business analysis.
• Experience supporting platform integrations.
• Ability to manage multiple priorities and stakeholder groups.

Responsibilities

• Own and prioritize the Salesforce product backlogs.
• Gather business requirements and translate them into epics, features, user stories, and acceptance criteria.
• Facilitate sprint planning, backlog grooming, demos, retrospectives, and stakeholder reviews.
• Partner with business leaders to identify opportunities for automation and process improvements.
• Drive adoption of platform capabilities that improve customer, partner, and employee experiences.
• Manage platform support, enhancement requests, release validation activities, and user adoption initiatives across Salesforce.
• Operates with minimal supervision while managing competing priorities across strategic projects, enhancement requests, production support, and governance activities.
• Contributes to process improvements
• Leads requirements gathering, solution design discussions, UAT activities, release validations, and post-deployment support for medium to large-scale initiatives.
• Evaluates and recommends configuration, automation, integration, and process improvement solutions while ensuring alignment with enterprise architecture, scalability, and business objectives.
• Influences prioritization decisions across multiple stakeholder groups and manages dependencies between business, technical, and vendor teams.

Skills

Salesforce Admin

Product Ownership

Business Process

Agile/Scrum

Stakeholder mgmt

Data modeling

Platform integrations

Tools

Power BI

Salesforce

Experience Cloud

Outlook Add-ins

Job description

Arrow Electronics is seeking a Business Process Manager to serve as the liaison between business stakeholders, IT, Salesforce teams, and leadership. The role blends Product Ownership, BPM, and Salesforce Administration to translate objectives into scalable solutions.

You will own Salesforce backlogs, gather requirements, and lead sprint events while driving automation and adoption across the platform. This remote-friendly position supports multiple projects and governance activities.