Remote Salesforce Process & Product Owner Lead

Arrow Electronics; Atlanta (GA); Remote; USD 88,000 - 120,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Short-Term/Long-Term Disability

HSA/HRA Options

Paid Time Off

Tuition Reimbursement

Growth Opportunities

Job summary

Arrow Electronics seeks a Business Process Manager to bridge business stakeholders, IT, and Salesforce teams from a remote Colorado location. The role centers on owning Salesforce product backlogs, translating requirements into epics and stories, and delivering scalable platform solutions across the enterprise.

You will combine Product Ownership, BPM, and Salesforce administration with a focus on governance, adoption, and continuous improvement.

Qualifications

• Requires advanced knowledge and experience in Salesforce Administration.
• Leads requirements gathering, solution design discussions, UAT activities, release validations, and post-deployment support for medium to large-scale initiatives.
• Evaluates and recommends configuration, automation, integration, and process improvement solutions while ensuring alignment with enterprise architecture, scalability, and business objectives.
• Influences prioritization decisions across multiple stakeholder groups and manages dependencies between business, technical, and vendor teams.

Responsibilities

• Own and prioritize the Salesforce product backlogs.
• Gather business requirements and translate them into epics, features, user stories, and acceptance criteria.
• Facilitate sprint planning, backlog grooming, demos, retrospectives, and stakeholder reviews.
• Partner with business leaders to identify opportunities for automation and process improvements.
• Drive adoption of platform capabilities that improve customer, partner, and employee experiences.
• Manage platform support, enhancement requests, release validation activities, and user adoption initiatives across Salesforce.
• Leads requirements gathering, solution design discussions, UAT activities, release validations, and post-deployment support for medium to large-scale initiatives.

Skills

Salesforce Admin

Product Ownership

Business Process Management

Agile / Scrum

Stakeholder Management

Tools

Power BI

SalesLoft

Outlook Add-ins

SF Connectors

Job description

Arrow Electronics seeks a Business Process Manager to bridge business stakeholders, IT, and Salesforce teams from a remote Colorado location. The role centers on owning Salesforce product backlogs, translating requirements into epics and stories, and delivering scalable platform solutions across the enterprise.

You will combine Product Ownership, BPM, and Salesforce administration with a focus on governance, adoption, and continuous improvement.