Remote Salesforce Product Owner & Process Lead

Arrow Electronics; Bristol (RI); A distancia; USD 88.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision Insurance

401k with Matching Contributions

Paid Time Off

Descripción de la vacante

Arrow Electronics is seeking a Business Process Manager to own Salesforce backlogs, define the product roadmap, and translate business needs into scalable platform solutions. You will collaborate with IT, Salesforce developers, and leadership to drive automation and adoption across customer, partner, and employee experiences.

The role requires strong Product Owner/BA experience, extensive Salesforce administration skills, and the ability to manage multiple initiatives in a remote, globally

Formación

• 5+ years experience supporting Salesforce platforms.
• 3+ years experience functioning as Product Owner, Business Analyst, or Business Process Manager.
• Experience supporting platform integrations.
• Excellent stakeholder management and communication skills.

Responsabilidades

• Own and prioritize the Salesforce product backlogs.
• Define and communicate product vision, roadmap, and priorities.
• Gather business requirements and translate them into epics, features, user stories, and acceptance criteria.
• Facilitate sprint planning, backlog grooming, demos, retrospectives, and stakeholder reviews.
• Partner with business leaders to identify opportunities for automation and process improvements.
• Drive adoption of platform capabilities that improve customer, partner, and employee experiences.
• Manage platform support, enhancement requests, release validation activities, and user adoption initiatives across Salesforce
• Operates with minimal supervision while managing competing priorities across strategic projects, enhancement requests, production support, and governance activities.
• Contributes to process improvements
• Leads requirements gathering, solution design discussions, UAT activities, release validations, and post-deployment support for medium to large-scale initiatives.
• Evaluates and recommends configuration, automation, integration, and process improvement solutions while ensuring alignment with enterprise architecture, scalability, and business objectives.
• Influences prioritization decisions across multiple stakeholder groups and manages dependencies between business, technical, and vendor teams.
• Provide system administration support of internal and customer-facing Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects, and workflow.

Conocimientos

Stakeholder management

Agile/Scrum

Product ownership

Process improvement

UAT planning

Educación

4-year degree

Herramientas

Salesforce

JIRA

Power BI

ArrowSphere

Oracle EBS

Descripción del empleo

Arrow Electronics is seeking a Business Process Manager to own Salesforce backlogs, define the product roadmap, and translate business needs into scalable platform solutions. You will collaborate with IT, Salesforce developers, and leadership to drive automation and adoption across customer, partner, and employee experiences.

The role requires strong Product Owner/BA experience, extensive Salesforce administration skills, and the ability to manage multiple initiatives in a remote, globally