Remote Salesforce Product Owner & Process Lead

Arrow Electronics; Bellevue (WA); Remote; USD 88,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k with matching

Disability insurance

HSA/HRA options

Paid time off

Tuition reimbursement

Growth opportunities

Job summary

Arrow Electronics is seeking a Business Process Manager to own Salesforce product backlogs, define roadmaps, and translate business needs into epics and user stories. You will coordinate with IT, Salesforce developers, and leadership to deliver scalable platform solutions across the organization.

In this remote-friendly role, you’ll drive automation opportunities, manage deployments, and guide UAT, release validations, and adoption initiatives, ensuring alignment with enterprise architecture and

Qualifications

• Requires in-depth knowledge and experience of Product Ownership (Agile/Scrum & ECS business processes and applications).
• Requires advanced knowledge and experience in Salesforce Administration.
• Leads requirements gathering, solution design discussions, UAT activities, release validations, and post-deployment support for medium to large-scale initiatives.
• Evaluates and recommends configuration, automation, integration, and process improvement solutions while ensuring alignment with enterprise architecture, scalability, and business objectives.
• Influences prioritization decisions across multiple stakeholder groups and manages dependencies between business, technical, and vendor teams.
• Must be able to handle all technical support inquiries for Salesforce and adjacent Salesforce tools such as Outlook Add-ins, SalesLoft, and integrated systems such as Power BI and other Arrow Salesforce Orgs via SF-to-SF Connectors

Responsibilities

• Own and prioritize the Salesforce product backlogs.
• Define and communicate product vision, roadmap, and priorities.
• Gather business requirements and translate them into epics, features, user stories, and acceptance criteria.
• Facilitate sprint planning, backlog grooming, demos, retrospectives, and stakeholder reviews.
• Partner with business leaders to identify opportunities for automation and process improvements.
• Drive adoption of platform capabilities that improve customer, partner, and employee experiences.
• Manage platform support, enhancement requests, release validation activities, and user adoption initiatives across Salesforce
• Operates with minimal supervision while managing competing priorities across strategic projects, enhancement requests, production support, and governance activities.
• Contributes to process improvements
• Leads requirements gathering, solution design discussions, UAT activities, release validations, and post-deployment support for medium to large-scale initiatives.
• Evaluates and recommends configuration, automation, integration, and process improvement solutions while ensuring alignment with enterprise architecture, scalability, and business objectives.
• Influences prioritization decisions across multiple stakeholder groups and manages dependencies between business, technical, and vendor teams.

Skills

Product Ownership

Salesforce Administration

Agile/Scrum

Stakeholder Management

Requirements Gathering

JIRA

Data Modeling

Education

4-year degree

Tools

Salesforce

Power BI

ArrowSphere

JIRA

Job description

Arrow Electronics is seeking a Business Process Manager to own Salesforce product backlogs, define roadmaps, and translate business needs into epics and user stories. You will coordinate with IT, Salesforce developers, and leadership to deliver scalable platform solutions across the organization.

In this remote-friendly role, you’ll drive automation opportunities, manage deployments, and guide UAT, release validations, and adoption initiatives, ensuring alignment with enterprise architecture and