Remote Salesforce & Process Optimization Lead

Arrow Electronics; Town of King (WI); Remote; USD 88,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Short-Term/Long-Term Disability

HSA/HRA options

Paid Time Off

Tuition Reimbursement

Growth Opportunities

Job summary

Arrow Electronics is seeking a Business Process Manager to drive Salesforce-based process improvements and platform enhancements. You will own the Salesforce backlog, translate business needs into epics and user stories, and partner with IT, vendors, and leadership to deliver scalable solutions.

The role focuses on product ownership, business process management, and Salesforce administration, requiring collaboration across teams and a continuous improvement mindset.

Qualifications

• 5+ years supporting Salesforce platforms.
• 3+ years as Product Owner/Business Analyst/Business Process Manager.
• Experience with platform integrations.
• Strong stakeholder management and communication.

Responsibilities

• Own and prioritize Salesforce product backlogs.
• Gather requirements into epics, features, user stories, and acceptance criteria.
• Facilitate sprint planning, backlog grooming, demos, retrospectives, and stakeholder reviews.
• Drive automation and process improvements across Salesforce and integrated apps.
• Provide Salesforce administration, data governance, and platform reliability.

Skills

Salesforce administration

Product ownership

Business analysis

Stakeholder management

Agile/Scrum

Data modeling

Power BI

Education

Salesforce certifications

CSPO / Product Owner cert

Experience with integrations

Tools

Salesforce

Power BI

Eloqua

ZoomInfo

LinkedIn Sales Navigator

Oracle Ascent EBS

Job description

Arrow Electronics is seeking a Business Process Manager to drive Salesforce-based process improvements and platform enhancements. You will own the Salesforce backlog, translate business needs into epics and user stories, and partner with IT, vendors, and leadership to deliver scalable solutions.

The role focuses on product ownership, business process management, and Salesforce administration, requiring collaboration across teams and a continuous improvement mindset.