Remote Salesforce & Process Improvement Lead

Arrow Electronics; Michigan; Remote; USD 88,000 - 120,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k with matching

Disability Insurance

HSA/HRA

Paid Time Off

Tuition Reimbursement

Growth Opportunities

Job summary

Arrow Electronics is seeking a Business Process Manager to own Salesforce backlogs, define roadmaps, gather requirements, and drive automation across enterprise platforms.

You will liaise with stakeholders, IT, and leadership, shaping scalable solutions and ensuring alignment with business goals. This is a fully remote US-based role with strong emphasis on governance, analytics, and continuous improvement.

Qualifications

• 5+ years experience supporting Salesforce platforms.
• 3+ years in Product Owner, Business Analyst, or Business Process Manager roles.
• Strong requirements gathering and documentation skills.
• Experience with platform integrations and enterprise systems.

Responsibilities

• Own and prioritize the Salesforce product backlogs and define roadmap.
• Gather requirements and translate to epics, features, and user stories.
• Facilitate sprint planning, reviews, and stakeholder alignment.
• Drive automation and process improvements across platforms.
• Provide day-to-day Salesforce administration and integration support.

Skills

Salesforce Administration

Product Ownership

Agile / Scrum

JIRA knowledge

Stakeholder management

Requirements gathering

Education

4-year degree

Tools

Salesforce

Outlook Add-ins

Power BI

ArrowSphere

SF-to-SF Connectors

Job description

Arrow Electronics is seeking a Business Process Manager to own Salesforce backlogs, define roadmaps, gather requirements, and drive automation across enterprise platforms.

You will liaise with stakeholders, IT, and leadership, shaping scalable solutions and ensuring alignment with business goals. This is a fully remote US-based role with strong emphasis on governance, analytics, and continuous improvement.