Remote Salesforce & Process Improvement Lead

Arrow Electronics; Kansas; A distancia; USD 88.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Tuition Reimbursement

Growth Opportunities

Remote Work

Descripción de la vacante

Arrow Electronics seeks a Business Process Manager to lead Salesforce product backlogs, translate business needs into scalable platform solutions, and drive automation across systems. The role collaborates with IT, Salesforce developers, and leadership to deliver value and improve processes.

You will manage governance, UAT, and release validations while promoting best practices in data modeling, security, and platform adoption across ArrowSphere, Power BI, ERP, and related apps.

Formación

• Requires in-depth knowledge and experience of Product Ownership (Agile/Scrum & ECS business processes and applications).
• Requires advanced knowledge and experience in Salesforce Administration and data modeling for reports/dashboards.
• Ability to independently manage competing priorities across multiple initiatives.

Responsabilidades

• Own and prioritize the Salesforce product backlogs.
• Gather business requirements and translate into epics, features, user stories, and acceptance criteria.
• Facilitate sprint planning, backlog grooming, demos, retrospectives, and stakeholder reviews.
• Partner with business leaders to identify opportunities for automation and process improvements.
• Drive adoption of platform capabilities to improve customer, partner, and employee experiences.
• Provide system administration support of Salesforce environments and related integrations.
• Lead requirements gathering, solution design discussions, UAT, release validations, and post-deployment support.

Conocimientos

Salesforce Administration

Product Ownership

Business Process Management

Agile / Scrum

Stakeholder Management

Herramientas

Salesforce

Power BI

Outlook

Oracle EBS

Descripción del empleo

Arrow Electronics seeks a Business Process Manager to lead Salesforce product backlogs, translate business needs into scalable platform solutions, and drive automation across systems. The role collaborates with IT, Salesforce developers, and leadership to deliver value and improve processes.

You will manage governance, UAT, and release validations while promoting best practices in data modeling, security, and platform adoption across ArrowSphere, Power BI, ERP, and related apps.