Salesforce & Process Improvement Lead (Remote)
Arrow Electronics
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Descripción de la vacante
Arrow Electronics is seeking a remote Business Process Manager to oversee Salesforce product backlogs, translate business needs into scalable platform solutions, and drive automation across business processes. You will collaborate with IT, Salesforce developers, and leadership to enable continuous improvement and optimize customer, partner, and employee experiences.
The role requires strong experience in Salesforce administration, product ownership, and agile practices, with ability to manage
Formación
- 5+ years in Salesforce administration or product ownership
- Experience leading business process redesign and automation initiatives
- Proficiency with Salesforce flows, approvals, and declarative automation
- Strong stakeholder management and communication skills
- Ability to translate business needs into scalable platform solutions
Responsabilidades
- Own and prioritise the Salesforce product backlogs.
- Gather requirements and translate into epics, features, user stories, and acceptance criteria.
- Facilitate sprint planning, backlog grooming, demos, and reviews.
- Drive adoption of platform capabilities to improve customer, partner, and employee experiences.
- Manage platform support, release validation, and user adoption initiatives across Salesforce.
Conocimientos
Herramientas
Descripción del empleo
Arrow Electronics is seeking a remote Business Process Manager to oversee Salesforce product backlogs, translate business needs into scalable platform solutions, and drive automation across business processes. You will collaborate with IT, Salesforce developers, and leadership to enable continuous improvement and optimize customer, partner, and employee experiences.
The role requires strong experience in Salesforce administration, product ownership, and agile practices, with ability to manage
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