Remote Salesforce Administrator for Automation & RevOps

Finalsite; Glastonbury (CT); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Finalsite is seeking a Salesforce Administrator to own day-to-day health, usability, and data integrity of our Salesforce environment and GTM apps. You will manage users, access, declarative automation, and lead-to-opportunity workflows, partnering with Revenue Operations and our outsourced architecture team.

This hands-on role balances sprint work with queue resolution. The ideal candidate is a skilled declarative builder who handles support efficiently and sees recurring tickets as automation

Qualifications

• 3–5+ years of hands-on experience as a Salesforce Administrator in a B2B SaaS environment.
• Advanced proficiency with Salesforce Flow, including debugging and refactoring existing flows, plus validation rules, formula fields, and approval processes.
• Strong experience with user management at scale: profiles, permission set groups, role hierarchy, sharing, and SSO/SCIM-based provisioning (Okta preferred).
• Experience supporting quote-to-cash tooling such as Conga Composer and DocuSign, and lead-to-opportunity processes including lead routing and conversion.
• Proficiency with data loading and cleanup tools and comfort working in spreadsheets to prepare and reconcile data.
• Demonstrated ability to run a support queue: strong troubleshooting, prioritization, written communication, and documentation skills.
• Salesforce Administrator (ADM-201) certification; Advanced Administrator or Platform App Builder strongly preferred.

Responsibilities

• Own Salesforce user lifecycle end to end: provision new hires, assign profiles, roles, and permission set groups, and promptly deactivate and reassign records on offboarding.
• Resolve access, permission, and login issues across Salesforce and connected tools, including MFA/verification prompts and report export rights.
• Maintain the Salesforce role hierarchy and manager relationships to reflect current org structure and approvals.
• Build, maintain, and debug declarative automation (Flows, validation rules, formula fields) supporting lead conversion, opportunity and renewal management.
• Administer approval processes and correct routing logic when needed.
• Manage day-to-day configuration: objects, fields, picklists, page layouts, record types, and product catalog changes.
• Triage and resolve lead conversion and routing issues, including validation errors and owner shifts.
• Support contract generation and e-signature workflows in Conga and DocuSign; maintain data integrity for renewals.

Skills

Salesforce Admin

Salesforce Flow

User Management

Data loading

Troubleshooting

ADM-201

Education

Bachelor's degree

Tools

Data Loader

Data Import Wizard

Okta

HubSpot

Celigo

Rocketlane

ChurnZero

Chorus

Outreach

DocuSign

Conga Composer

Job description

Finalsite is seeking a Salesforce Administrator to own day-to-day health, usability, and data integrity of our Salesforce environment and GTM apps. You will manage users, access, declarative automation, and lead-to-opportunity workflows, partnering with Revenue Operations and our outsourced architecture team.

This hands-on role balances sprint work with queue resolution. The ideal candidate is a skilled declarative builder who handles support efficiently and sees recurring tickets as automation