Remote Sales Ops Specialist - Data-Driven CRM & Analytics

Placements24; Windsor Park (TN); Remote; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical aid contributions

Provident fund

Remote-friendly work

Job summary

Placements24 is seeking a meticulous Sales Operations Specialist to support a nationwide sales team from a remote position. The role focuses on CRM data integrity, reporting, and optimizing sales workflows to drive efficiency.

You will collaborate with sales leadership, marketing, and finance to deliver data-driven insights, manage lead processes, and ensure accurate forecasting. A strong analytical mindset and remote work discipline are essential.

Qualifications

• Proven experience in sales operations, CRM administration, or a similar analytical role.
• Strong proficiency with CRM software (Salesforce or HubSpot) and data analysis tools.
• Excellent attention to detail and data accuracy skills.
• Strong analytical and problem‑solving abilities.
• Good communication and interpersonal skills, especially with remote teams.
• Able to manage multiple tasks and prioritize effectively.
• Proficient in Excel or Google Sheets for data analysis and reporting.
• Bachelor's degree in Business, Finance, IT, or related field preferred.
• Experience supporting a sales team in a remote environment is a plus.

Responsibilities

• Manage and maintain the CRM system with data accuracy, completeness, and cleanliness.
• Develop and generate sales reports and dashboards to track KPIs.
• Support the sales team with operational tasks, including lead management and data entry.
• Assist in creating and optimizing sales processes and workflows.
• Provide analytical insights to identify trends, bottlenecks, and improvement opportunities.
• Coordinate with marketing and finance on sales initiatives.
• Assist in onboarding new sales team members with tools and processes.
• Support forecasting and pipeline management activities for sales leadership.
• Stay updated on best practices in sales operations and CRM management.

Skills

CRM administration

Data analysis

Attention to detail

Analytical thinking

Communication

Remote collaboration

Education

Bachelor's degree in Business/Finance/IT

Tools

Salesforce

HubSpot

Excel/Sheets

Job description

Placements24 is seeking a meticulous Sales Operations Specialist to support a nationwide sales team from a remote position. The role focuses on CRM data integrity, reporting, and optimizing sales workflows to drive efficiency.

You will collaborate with sales leadership, marketing, and finance to deliver data-driven insights, manage lead processes, and ensure accurate forecasting. A strong analytical mindset and remote work discipline are essential.