Remote Sales Operations & Analytics Lead

ClearCaptions, LLC; United States; Remote; USD 62,000 - 78,000; Full time

Job summary

ClearCaptions, LLC is seeking a Sales Operations Specialist to partner with the Sales organization, maintaining reports, dashboards, and KPIs while supporting CRM systems and cross-functional projects. This role emphasizes data-driven decision making and process optimization for improved productivity.

The ideal candidate will bring 5+ years in sales operations, strong analytical skills, and experience with Salesforce and BI reporting. Remote work with occasional travel is required in this role.

Qualifications

• Associate degree required; Bachelor’s degree preferred.
• 5+ years of experience in sales operations or related fields.
• Experience with Salesforce and BI reporting.
• Ability to develop dashboards and scorecards.
• Strong communication and problem-solving skills.

Responsibilities

• Maintain sales performance reports, dashboards, scorecards, and KPI tracking tools.
• Analyze sales activity, conversion rates, installations, cancellations, and revenue data.
• Prepare reporting, analysis, and presentation materials for leadership meetings and initiatives.
• Perform data validation and reporting audits to ensure data accuracy.
• Lead cross-functional projects to improve processes and adoption of new tools.

Skills

Sales operations

Forecasting

KPI reporting

Data analysis

Dashboard design

BI tools

Communication

Cross-functional collaboration

Problem solving

Time management

Education

Associate degree

Bachelor's degree preferred

Tools

Salesforce

BI solutions

CRM tools

MS Excel

Job description

ClearCaptions, LLC is seeking a Sales Operations Specialist to partner with the Sales organization, maintaining reports, dashboards, and KPIs while supporting CRM systems and cross-functional projects. This role emphasizes data-driven decision making and process optimization for improved productivity.

The ideal candidate will bring 5+ years in sales operations, strong analytical skills, and experience with Salesforce and BI reporting. Remote work with occasional travel is required in this role.