Remote Sales Engineer & SME — Demos, Training, Cross‑Team Impact

Tenna; Pennsylvania; À distance; USD 100 000 - 150 000; Plein temps

Avantages offerts par ce poste

Employee referral bonuses

Résumé du poste

Tenna is seeking an experienced Sales Engineer to empower the Sales Team with strategic technical support throughout the full sales cycle, including compelling product demonstrations and precise responses to buyer questions. You will manage demonstration environments and translate customer needs into actionable platform guidance.

As SME for Tenna's platform, you will train Sales and Customer Success colleagues, collaborate with Engineering and Product, and help shape our technical messaging

Qualifications

• 5+ years in a Sales Engineer or pre-sales role.
• Bachelor's Degree in Business, Marketing, CS, or related field preferred.
• Strong experience with Salesforce, Help Scout, HubSpot, or similar.

Responsabilités

• Provide technical sales support to the Sales Team across the sales cycle, including product demonstrations.
• Answer prospective customer questions and convey the platform's technical capabilities.
• Build and maintain software demonstration environments per specifications.
• Use a consultative approach to understand customer pain points and address them.
• Collaborate with Customer Success to field technical support questions for existing customers.
• Work with Engineering and Product to stay updated on platform changes and resolve issues.
• Serve as the company SME on platform features and train internal teams.
• Onboard new Sales and Customer Success Reps onto the platform and certify training programs.
• Collaborate with Marketing to revise technical presentations and materials.
• Evaluate and adjust Sales and Customer Success strategies as needed, and liaise with leadership on roadmap.

Connaissances

Sales engineering

Sales cycle knowledge

Analytical thinking

Cross-functional collaboration

Formation

Bachelor's degree in Business/Marketing/CS

Outils

Salesforce

HubSpot

Help Scout

Description du poste

Tenna is seeking an experienced Sales Engineer to empower the Sales Team with strategic technical support throughout the full sales cycle, including compelling product demonstrations and precise responses to buyer questions. You will manage demonstration environments and translate customer needs into actionable platform guidance.

As SME for Tenna's platform, you will train Sales and Customer Success colleagues, collaborate with Engineering and Product, and help shape our technical messaging