Remote Sales Development Lead - Build & Scale SDR Team

PlanITROI LLC; United States; Remote; USD 90,000 - 140,000; Full time

Job summary

PlanITROI LLC is seeking a Sales Development Manager to lead a growing SDR team, shaping outbound and inbound prospecting, and aligning with Sales and Marketing to keep a healthy pipeline. This remote role is based in Latin America and operates on EST.

You will mentor reps, set KPIs, refine playbooks, and drive performance with data-driven insights, CRM discipline, and a passion for scalable revenue growth.

Qualifications

• Bachelor’s degree in business, marketing, or a related field, or equivalent experience.
• 3+ years of experience in a sales development or inside sales role, with at least 1-2 years in a leadership or team lead capacity.
• Proven track record of meeting or exceeding pipeline generation targets.
• Experience coaching reps on outbound prospecting and consultative selling techniques.
• Strong working knowledge of CRM platforms (Salesforce, HubSpot, or similar) and sales engagement tools.
• Excellent verbal and written communication skills.
• Data‑driven approach to managing team performance and identifying bottlenecks in the funnel.

Responsibilities

• Recruit, hire, onboard, and manage a team of SDRs, setting clear performance expectations and growth paths.
• Coach reps on prospecting techniques, objection handling, discovery calls, and outbound messaging through regular call reviews and role‑play.
• Build and refine outbound and inbound prospecting playbooks, cadences, and scripts across phone, email, and social channels.
• Set and track team and individual KPIs, including activity volume, connect rates, meetings booked, and opportunity conversion.
• Partner with Sales and Marketing leadership to align lead qualification criteria, campaign timing, and handoff processes between SDRs and Account Executives.
• Manage CRM hygiene and reporting, ensuring accurate pipeline data and forecasting visibility.
• Run regular 1:1s, team meetings, and training sessions to reinforce skill development and morale.
• Identify and implement tools or automation that improve prospecting efficiency and lead quality.
• Report on team performance and pipeline contribution to senior sales leadership.

Skills

Team leadership

Coaching

Data-driven

CRM knowledge

Communication

Pipeline generation

Education

Bachelor’s degree in business/marketing or related field

Tools

Salesforce

HubSpot

Sales engagement

Job description

PlanITROI LLC is seeking a Sales Development Manager to lead a growing SDR team, shaping outbound and inbound prospecting, and aligning with Sales and Marketing to keep a healthy pipeline. This remote role is based in Latin America and operates on EST.

You will mentor reps, set KPIs, refine playbooks, and drive performance with data-driven insights, CRM discipline, and a passion for scalable revenue growth.