Remote SaaS Solutions Inside Sales Specialist

Arrow Electronics; Wyoming (OH); Hybrid; USD 81,292,000 - 96,421,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k with Matching

Disability Insurance

HSA/HRA Options

Paid Time Off

Tuition Reimbursement

Growth Opportunities

Job summary

Arrow Electronics in Denver, Colorado, is seeking an Inside Sales Representative for Citrix to manage key accounts and drive solutions selling. You will coordinate quotes, pricing, and order workflows, while delivering top-tier customer service and engineering support as needed.

Responsibilities include developing account strategy, maintaining CRM-driven customer engagement, and coordinating cross-functional resources to ensure on-time delivery and satisfaction.

Qualifications

• 2+ years of experience in a sales role within software solutions sales.
• Knowledge or familiarity with selling SaaS is preferred
• Familiarity with Cloud Software Group, Citrix, and/or competitors' preferred
• Good communication and negotiation skills and capacity to upsell & cross-sell.
• Ability to build and develop strategic business relationships with clients and partners.
• Experience with a CRM
• Self-motivated with a hardworking and constant proactive approach.

Responsibilities

• Manage the overall account relationship by providing strategic service and support to the designated customer base. Maximize margins, increase market share, and drive value-added solution selling.
• Collaborate with internal and external resources to deliver customer service, often facilitating the efforts of others in quoting, fulfilling demand, ensuring on-time order delivery, offering engineering support, and troubleshooting customer issues.
• Serve as a key liaison between your assigned vendor, customers, and partners to build and foster long-term business partnerships for Arrow.
• Responsible for Sales Excellence by developing and managing customer strategy within the assigned account territory.
• Sell and promote Solutions Selling in alignment with the approved account-level strategy.
• This requires knowledge of the competitive landscape in the market and the ability to make informed sales decisions based on that information.
• Responsible for ongoing Sales Support activities for the order-to-invoice process.
• Owns the customer interface for backend Quality processes: corrective actions and field Quality Reports.
• Owns the customer interface for important Credit & Financial Information and coordinates all available resources and support functions.
• As the owner of the overall customer sales objectives, set a strategy for the quote process, coordinated resources, managed the processing of customer quotations, negotiated pricing and quote markup, and inform the customers and partners of any price increases.
• This job profile requires the assignment and participation in a sales compensation plan. A portion of OTE will be variable and tied to specific sales-related goals as set forth by Arrow.

Skills

Sales experience

SaaS knowledge

Citrix familiarity

Communication & negotiation

Relationship building

CRM experience

Self-motivated

Tools

CRM system

Job description

Arrow Electronics in Denver, Colorado, is seeking an Inside Sales Representative for Citrix to manage key accounts and drive solutions selling. You will coordinate quotes, pricing, and order workflows, while delivering top-tier customer service and engineering support as needed.

Responsibilities include developing account strategy, maintaining CRM-driven customer engagement, and coordinating cross-functional resources to ensure on-time delivery and satisfaction.